Monday, March 26, 2012

How Flowers Can Boost Ancillary Revenue in a Hotel

Floral décor is a compulsory addition for hotel interiors. But flowers do more than offer aesthetic appeal; in fact, they can actually contribute as an ancillary revenue stream.


How? Well, let’s consider the main operations of a hotel: Rooms, F&B and Banqueting (in this context you could even consider Concierge as one of the main operations as well). Each division serves a specific need for each guest, whether that is accommodation, an event venue or food. Once these basic requirements are met, additional needs will oftentimes arise for things such as amenities, decorations, compliments and gifts. This is the niche for floral sales.

The trick, of course, is knowing how to take advantage of this opportunity. This is where ALISSAR®'s Total Floral Solutions can help: We provide complete know-how along with a trained team of professionals to handle the A to Z of your floral operations. With a deep understanding of the hotel industry and extensive experience in serving the world’s leading hotel chains, we’ve thoroughly analyzed the needs of our clients and found that they enjoy good potential for earning extra revenue when they start including flowers in their offerings.

Our team has created a set of sales tools to enhance demand and increase additional revenue streams from floral products. They include:


Our professional catalogues (complete with photos and descriptions of each offering) will help staff to present and sell floral products to the end customer, thus adding extra value to the services you offer your guests. And all floral sales are commission-based, which provides each division with extra revenue.

Our goal is to build a long-term partnership with each of our clients, and we strive for solutions that benefit everyone. That’s why our hotel services include joint work of all our departments to provide high quality, creative products as well as marketing tools that are customized to each property.


Flowers and Mood

Want to feel happy and satisfied? Then spend some time with a bouquet of flowers.

That’s according to a recent behavioral research study conducted at Rutgers, The State University of New Jersey, which also discovered that flowers encourage positive social behavior far beyond what is normally believed.


"Common sense tells us that flowers make us happy," explains Dr. Jeannette Haviland-Jones, professor of psychology at Rutgers and lead researcher on the study. In effect, nature is providing us a simple way to improve emotional health in our high-tech, fast-paced life. 

Researchers also found that:
  •  Flowers have an immediate and universal effect on happiness, regardless of whether the recipient was young or old (or somewhere inbetween)
  •  Flowers have a lasting, positive effect on moods. Study participants said they felt less depressed, anxious and agitated after receiving flowers
  •  Flowers bring us closer to our loved ones. Participants also reported that having flowers around led to increased contact with family and friends.
"Now science shows us that not only do flowers make us happier than we know,” Dr. Haviland-Jones concludes. “They have strong positive effects on our emotional well-being."

(To read the full study from Rutgers, click here.)

Visit us at the Bride Show!

The Alissar® team will be on hand to help you plan for your special day during the Bride Show, which will be held April 4 to 7 at the Dubai International Convention Centre.


Visit us at Stand 2B45 to meet our friendly staff and to see samples of the beautiful work we can do for you.